I am the Director of the Customer Success department which is responsible for attending to our current clients with the ultimate goal of complete client retention. The CSM team is in constant contact with our clients, either through onboarding, new user training sessions or periodic check-in and update calls.
Before TrademarkNow, I was working as a Corporate and Intellectual Property Attorney. With that background, I’m in a unique position to understand the needs of our clients.
I truly enjoy helping our clients understand and get acclimated to the platform. It is such a powerful tool, it truly transforms the way attorneys are completing their daily tasks.
I am an avid American Football fan, and on Sundays in the fall, I can be found watching football and monitoring my fantasy football team.