As a Trademark Specialist, I have a variety of responsibilities. It is not only my job to communicate the value add of our services and products, but also to educate in-house counsels, law firms, branding agencies, and marketing teams of the potential process changes that can be made due to new, cutting edge legal technology like TrademarkNow. Working with the sales and marketing team, the customer success managers and management, I provide a high level of support for large accounts with complex trademark processes and utilize effective tools within our products and services to meet their business needs. Another part of my job is to measure and assess customer experiences and report them to a very efficient and agile development team; we are very customer centric.
I am honoured to have the opportunity to collaborate with a great team of energetic, enthusiastic, and positive people as we share and compare knowledge with one another to find the best avenues for growth. The legal tech world is a fast moving industry and always offers new and exciting challenges as we look for unique solutions that are in tune with our clients’ needs.
When I am not doing all of these things, you can find me surfing, fishing, or just doing anything outdoors.